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Professional Highlights

Associate Director (2017-2020), Community Shelter Board, Columbus, Ohio

  • Develop and manage cross-system emergency responses to COVID-19 crisis, including strategic planning, development and implementation of new isolation, quarantine and de-concentration shelters, system-wide screening processes, and integrated healthcare supports.

  • Drive collective impact planning process to create community-wide framework to prevent and end homelessness

  • Drive system-wide improvements to expand housing problem-solving, coordinated entry, prevention and re-housing interventions, and reduce barriers to emergency shelter entry and permanent housing across a diverse array of partners and sectors

  • Guide successful effort to secure HUD-funded Youth Homelessness Demonstration (YHDP) award, and subsequent development and implementation of a new coordinated, community response for youth facing homelessness

Principal Associate (2016-2017), Senior Associate (2011-2016), Associate (2008-2011), Abt Associates, Cambridge, MA

  • National technical assistance co-lead for U.S. Department of Veterans Affairs Supportive Services for Veteran Families (SSVF) program

  • National technical assistance lead for key U.S. Department of Housing & Urban Development’s initiatives to support community homeless crisis response systems and programs, including:

    • Homelessness Prevention and Rapid Re-Housing Program (HPRP) national technical assistance initiative team lead and lead technical assistance provider for key communities and states

    • Priority Communities initiative national technical assistance team lead and lead technical assistance provider for New York City

    • Vets@Home initiative national technical assistance team co-lead

    • Continuum of Care Check-up national technical assistance team lead

    • Emergency Solutions Grants (ESG) program national technical assistance team lead

  • Strategic policy and practice technical support for federal partners and communities seeking to achieve criteria and benchmarks for effectively ending homelessness for Veterans and people experiencing chronic homelessness

  • Technical support lead and senior subject matter expert for HUD point-in-time count and housing inventory standards, and Homeless Management Information System (HMIS) data standards, related national guidance and Notices

  • Principal developer of guidance and resources on behalf of HUD, VA, U.S. Interagency Council on Homelessness (USICH), and National Alliance to End Homelessness (NAEH) to support communities with system and program approaches to preventing and ending homelessness, such as:

    • National Performance Standards and Benchmarks for Rapid Re-housing adopted by the National Alliance to End Homelessness, CARF, International, and the Council on Accreditation

    • National Rapid Re-housing, Homelessness Prevention, and Housing First guides on behalf of NAEH

    • Tracking, performance benchmarking, tools and guidance for measuring and achieving an effective end to homelessness for USICH

    • Guidance on “discerning functional zero” for the Canadian Homeless Hub

    • Continuum of Care (CoC) program system performance measures and guidance

    • Housing First, progressive engagement, and coordinated access standards and practices for all forms of prevention and homeless assistance

    • Homelessness prevention screening, assessment, and prioritization tools, including SSVF Homelessness Prevention assessment and prioritization tool

  • Technical assistance lead for variety of states and localities focused on developing and improving homeless crisis response systems, including serving HUD and VA lead technical assistance provider for New York City, Detroit, Columbus, California, Connecticut, North Carolina, and other communities

  • Project director for HPRP and SSVF national reports and evaluations, as well as regional and local evaluations of homelessness prevention, rapid re-housing, and permanent supportive housing systems and approaches

  • Abt Center for Evidence-Based Solutions to Homelessness co-founder and national subject matter expert

Director of Programs and Planning (2002-2008), Community Shelter Board

Associate Director (1999-2002), Director of Housing & Grants Administration (1995-1999), Family & Community Services

Shelter Director (1992-1995), Interim Executive Director (1994), Kent Social Services

Licensed Social Worker, Ohio